Frequently Asked Questions
Ordering Info
What payments option do you accept?
We accept payment by major credit cards (Visa, MasterCard, American
Express, and Discover), as well as by PayPal. You can select your payment
choice during the checkout process.
Help! I'm having trouble ordering online!
Please call us toll-free 1-877-632-8370 (10AM - 5PM PST) or email
us, we'd be more than happy to help you place an order by phone
or fax.
Shipping Info
How long does it take to get my order?
It depends on where you are, of course. Orders sent to US destinations
typically arrive within less than 1 week, often times in just a couple
of days. International orders may take up to 2 business weeks to be
delivered.
Most orders are shipped the same business day. Continental US orders are shipped by Priority Mail or UPS Ground. Canada and International orders are shipped by priority airmail.
| USA and Canada shipping & handling charges | |
| $0.00 - $74.99 | $4.95 |
| $75 & up | Free! |
| International shipping & handling charges: | |
| $0.00 - $74.99 | $11.95 |
| $75.00 - $149.99 | $22.00 |
| $150.00 & up | $35.00 |
Canada and International orders may be subject to additional customs and import duties.
Refund Policy
What is your refund policy?
Our t-shirts and products come with a 60-day full money-back guarantee.
Items must be in resaleable condition (t-shirts must be unopened and
unwashed). Defective products may be exchanged or returned as well.
There is no re-stocking fee for returns.
To initiate a refund process, please contact us via email or call 877-632-8370 (10 AM - 5 PM PST).
Artist & Design
I'm an artist. How do I sell my design on your store?
We're always looking for great artists and designers! Please contact
us by email. You must have
an online portfolio.
Contact Info
| Address | Neatorama 26450 Ruether Ave #202 Santa Clarita CA 91350 |
| Telephone | 877-632-8370 (toll-free) 661-298-1206 |
| Fax | 661-298-7072 |
| info at neatorama dot com |
